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Privacy Policy

Your privacy is important to us. This policy explains how Recoverly collects, uses, and protects your information.

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

1. Introduction

Recoverly ("we," "our," or "us") operates the website getrecoverly.net (the "Site") and provides technology services including digital recovery, business verification, platform management, and related consulting services (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.

By accessing our Site or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a contact form or request a consultation
  • Register for an account or subscribe to our services
  • Communicate with us via email, phone, or other channels
  • Provide documentation for account recovery or business verification services

This information may include:

  • Full name and job title
  • Business name and registration details
  • Email address and phone number
  • Mailing address and billing information
  • Platform account details necessary for service delivery
  • Government-issued identification (when required for verification services)

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent, and navigation paths
  • Referring website and search terms
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These may include:

  • Essential Cookies: Required for the Site to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our Site.
  • Functional Cookies: Remember your preferences and settings.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Services, including account recovery, business verification, and platform management.
  • Communication: To respond to your inquiries, send service updates, and provide customer support.
  • Business Operations: To process transactions, manage billing, and maintain service records.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
  • Improvement: To analyze usage patterns and improve our Site and Services.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our Site and delivering our Services (e.g., hosting providers, payment processors, analytics services).
  • Platform Partners: When providing account recovery or verification services, we may need to communicate with platform providers (e.g., Meta, Google) on your behalf, with your explicit consent.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and vulnerability testing
  • Employee training on data protection practices
  • Secure data storage with industry-standard cloud providers

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: The right to request a copy of the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete information.
  • Deletion: The right to request deletion of your personal information, subject to legal obligations.
  • Portability: The right to receive your personal information in a structured, machine-readable format.
  • Objection: The right to object to the processing of your personal information for certain purposes.
  • Restriction: The right to request that we limit the processing of your personal information.

To exercise any of these rights, please contact us using the information provided in Section 11 below. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site with a revised "Last Updated" date. Your continued use of the Site or Services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Recoverly
Email: [email protected]
Website: getrecoverly.net
Contact Page: Contact Us

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