WhatsApp automation
for every business
Recover abandoned carts, confirm orders, send reminders, run campaigns and answer customers 24/7 with AI, all from your own WhatsApp Business number. Connect any number in two minutes, or install on Shopify in one click.
One platform. Two ways to connect.
Whether you sell on Shopify or run a clinic, an agency or a dealership, Recoverly puts the same automation engine behind your WhatsApp number.
Web app: connect any WhatsApp Business number
For real estate, clinics, salons, restaurants, education, travel, agencies, SaaS and everyone else who runs on WhatsApp.
- Create your account and workspace
- Connect your number with Meta's official Embedded Signup (about two minutes)
- Pick an automation: leads, bookings, reminders, campaigns, support
Shopify app: install in one click
Carts, orders, customers and products sync automatically. Abandoned cart recovery, COD confirmation and shipping updates work out of the box.
- Install from the Shopify App Store (free plan included)
- Put the free WhatsApp chat widget live on your storefront
- Connect your number and switch on the automations you want
Email gets ignored. WhatsApp gets read.
Your customers open WhatsApp dozens of times a day. Recoverly puts your business in the one inbox they never skip.
Everything WhatsApp, in one place
Builder, AI, inbox, campaigns, widget and analytics. Built on the official API, designed so a non-technical team ships its first automation in minutes.
Automation builder
Triggers, waits, conditions, templates and stop rules. Every automation ships with proven copy in eight languages and Meta approval handled for you.
AI chatbot
Answers from your guidelines, FAQs and live product data, in the customer's language, then hands off to a human when it should.
Shared inbox
Every conversation on one number, for your whole team. AI labels, human handover, working hours.
Campaigns & broadcasts
Smart audiences of opted-in contacts, scheduled sends, safe throttling, revenue tracked to the order.
Chat widget
A free click-to-chat button for any website, with a welcome bubble, targeting rules and opt-in capture.
Analytics that speak revenue
Sent, delivered, read and replied, straight from Meta receipts. Recovered orders attributed to the exact message that brought them back.
Templates in 8 languages, approved for you
Named variables like {{shopper_name}} and {{order_total}}, RTL support, and Meta's approval handled inside the app.
Marketing, sales, support and operations, on the channel customers answer
One number, one inbox, one automation engine. Each team gets the flows and numbers that matter to it.
Campaigns people read, automations that sell
- Grow an opted-in list with the chat widget, popups, checkout consent and click-to-WhatsApp ads.
- Broadcast to smart audiences of recent, repeat or lapsed customers, paced to protect your number.
- Let automations do the selling: abandoned cart, back in stock, win-back, review requests.
Reply to every lead in seconds, follow up for days
- Instant response to website, portal and ad leads with the listing, quote or offer they asked about.
- Qualify with buttons for budget, timing and intent; hot leads route to a person.
- Sequences that stop themselves the moment the lead replies, books or buys.
AI answers first, your team takes over in one inbox
- An AI assistant grounded in your FAQs, policies and product data answers in the customer's language.
- Human handover with AI labels, working hours and a full history of who replied, in a shared inbox.
- Proactive updates on orders, deliveries and appointments prevent the tickets in the first place.
Confirm, remind, deliver and ask for the review
- COD confirmation with one-tap YES / NO before you ship, and automatic order tags.
- Order and delivery updates from confirmation to delivered, and appointment reminders that halve no-shows.
- Review requests at the moment of delight, linked straight to the review form.
Nine automations, ready on day one
Pick a flow, customize the message, publish. Most take under five minutes because the timing, templates and stop rules are already built in.
Cart Recovery
Up to three timed reminders that bring back the carts email never gets to.
Learn more →Campaigns
Broadcast sales and launches to your opted-in list with 10× email's engagement.
Learn more →Cash on Delivery
Confirm COD orders with one-tap YES/NO buttons before you ship.
Learn more →AI Chatbot & Inbox
AI answers from your guidelines and store data; you take over any time.
Learn more →WhatsApp Chat Widget
A free, fully-customizable chat button with unlimited clicks.
Learn more →Order & Shipping Updates
Confirmations plus four shipping milestones, straight to WhatsApp.
Learn more →Back in Stock
Restock alerts that convert sold-out shoppers in 30 seconds.
Learn more →Review Requests
Ask for reviews right after delivery — 5× more reviews than email.
Learn more →Appointments
Booking confirmations, reminders, and follow-ups that halve no-shows.
Learn more →Build it like a flowchart. Runs like a machine.
Start from a trigger (a new lead, an abandoned checkout, a booking, an order status), add waits and conditions, drop in an approved template, and set the stop rule. Recoverly handles retries, quiet hours, dedupe and Meta's 24-hour rules so you don't have to think about them.
- Triggers for any business. Webhooks, forms, Zapier, Shopify events, calendar bookings, tags and subscriber lists.
- Quiet hours and pacing. Messages wait for the send window instead of waking customers at 3am.
- Stop on outcome. Order placed, appointment confirmed, lead replied: the flow ends and revenue is attributed.
- Duplicate, A/B, scope. Clone a flow, A/B test a challenger message on a 50/50 split, limit to products, locations or tags.
Support that answers at 2am, in any language
An AI agent grounded in your guidelines, FAQs and live product or service data replies instantly with a human-like typing delay, then steps back the moment you take over in the shared inbox.
- Knows your business. Products, prices, stock, opening hours, policies and links sync automatically.
- Hands off gracefully. Reply yourself and the AI pauses for the hours you choose. Auto-labels sort the queue.
- Working hours & fallback. Business hours, a fallback message, and notifications when a human is needed.
- Every source, one thread. Automations, AI replies, agents and chats from your own WhatsApp Business app.
Broadcasts that actually get read
Flash sales, new openings, seasonal offers, re-engagement. Sent to smart audiences of opted-in contacts, staggered safely to protect your number, and tracked to the order or booking.
- Smart audiences. Everyone opted in, recent customers (30–365 days), repeat buyers, or abandoned-checkout shoppers.
- Send now or schedule. Pick a date and time in your timezone; delivery is paced to protect quality rating.
- Consent, always. Every audience is intersected with your opted-in list. Nobody who didn't ask gets a message.
- No double sends. Idempotent delivery per recipient, even if you re-publish a campaign.
Keep your number.
Keep your app. Add automation.
Other tools force you onto a new number and lock you out of the WhatsApp Business app. Recoverly connects through Meta's official Embedded Signup and works alongside the app on your phone.
- Your existing number that customers already know and trust.
- Scan a QR, done. Link it like a second device from Settings › Linked devices.
- Chats stay in sync. History imports, and replies from your phone show up in the inbox.
- Official and safe. Meta Tech Provider, verified business, quality-rating aware sending.
Built for every business that runs on WhatsApp
The same engine, tuned per industry: the triggers, templates and playbooks that work for your kind of customer.
“The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to involve our team when necessary.”
“Instead of manually messaging every customer, Reco automates important WhatsApp conversations for us. From COD confirmation to shipping updates and cart recovery, everything is much more organized now.”
“Very useful app for growing WhatsApp subscribers. The popup and broadcast campaign features make customer outreach easier.”
Live before your coffee gets cold
Create an account or install
Sign up on the web app, or install from the Shopify App Store. Free plan included, no card needed.
Connect your WhatsApp number
Continue with Meta, confirm your number, scan a QR code. Your WhatsApp Business app keeps working.
Switch on an automation
Choose a ready-made flow with proven templates, adjust the copy, publish. Watch the first replies arrive.
Start free. Upgrade when it pays for itself.
No message caps, no contact limits, no overage surprises. The same plans on the web app and on Shopify.
- WhatsApp chat widget, unlimited clicks
- Custom icon, position & targeting rules
- Welcome bubble with agent avatar
- Mobile & desktop, no code
- Everything in Free
- Automation builder, all automations
- AI chatbot & shared inbox
- Campaigns, opt-in capture & subscribers
- Analytics & revenue attribution
- Everything in Lite
- Integrations: Klaviyo, Zapier, Shopify Flow, Shiprocket
- Webhooks & API events
- A/B testing
- Priority support
Plays well with your stack
Sync subscribers to Klaviyo, trigger Zapier and Shopify Flow from WhatsApp events, pull Shiprocket tracking, and connect anything with webhooks.
Questions, answered

Your customers are already on WhatsApp. Automate the rest.
Start free, connect your WhatsApp Business number, and run your first automation this week.