The WhatsApp app Shopify stores actually keep
Abandoned cart recovery, COD confirmation, order and shipping updates, review requests, campaigns, an AI chatbot and a free chat widget. One install, your own number, no message caps.
Nine automations for Shopify, one app
Listed on the App Store as “Reco: WhatsApp Chat, Cart & AI”. Every flow uses your live cart, order and product data.
Cart Recovery
Up to three timed reminders that bring back the carts email never gets to.
Learn more →Campaigns
Broadcast sales and launches to your opted-in list with 10× email's engagement.
Learn more →Cash on Delivery
Confirm COD orders with one-tap YES/NO buttons before you ship.
Learn more →AI Chatbot & Inbox
AI answers from your guidelines and store data; you take over any time.
Learn more →WhatsApp Chat Widget
A free, fully-customizable chat button with unlimited clicks.
Learn more →Order & Shipping Updates
Confirmations plus four shipping milestones, straight to WhatsApp.
Learn more →Back in Stock
Restock alerts that convert sold-out shoppers in 30 seconds.
Learn more →Review Requests
Ask for reviews right after delivery — 5× more reviews than email.
Learn more →Appointments
Booking confirmations, reminders, and follow-ups that halve no-shows.
Learn more →Ship the real orders. Skip the fake ones.
COD fraud eats margins. Recoverly messages every cash-on-delivery order with one-tap YES / NO buttons before it ships, then tags or cancels the order in Shopify based on the answer.
- One-tap confirmation. Customers reply with a button. Answers land in minutes, not days.
- Automatic Shopify tags. cod-confirmed, cod-declined, cod-no-reply. Your fulfillment flow just works.
- Timed follow-ups. Up to two reminders for silent customers, then tag-only or auto-cancel.
- Auto-cancel declines. A “no” cancels the order and restocks inventory instantly.
Native where it matters
Embedded in your Shopify admin, built with Polaris, billed by Shopify, and wired into Shopify Flow with native triggers and a send action.
- Checkout marketing consent. The text-marketing checkbox at checkout opts customers in; STOP opts them out everywhere.
- Order tags and metafields. Every reply and outcome is written back so the rest of your stack can react.
- Shopify Flow. Triggers like “WhatsApp reply received” and actions like “Send WhatsApp template”.
- Theme app extension. The chat widget installs from the theme editor. No code, no theme edits.
“The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to involve our team when necessary.”
“Instead of manually messaging every customer, Reco automates important WhatsApp conversations for us. From COD confirmation to shipping updates and cart recovery, everything is much more organized now.”
“Very useful app for growing WhatsApp subscribers. The popup and broadcast campaign features make customer outreach easier.”
Shopify questions, answered
Install free. Recover your first cart this week.
The free chat widget goes live today. Automations start with a 7-day trial, billed through Shopify.