Fewer no-shows. More regulars.
Recoverly is WhatsApp for salons, barbers, spas and nail studios: booking confirmations, a day-before reminder with one-tap Confirm or Reschedule, waitlist offers when a slot frees up, a rebooking nudge when a client is due, and a review request while the blowout still looks perfect. It runs from the number your clients already text.
Where salon revenue slips away
A salon sells time. An empty slot is gone for good, and most empty out for reasons one message could have fixed.
Last-minute no-shows
A missed 90-minute color appointment means an empty chair, a stylist with nothing to do and a slot another client would have taken.
Booking by DM, between clients
Clients text to book, move or ask prices. Stylists reply with gloves on between appointments, at 10pm, or not at all.
Regulars who quietly drift
A client who comes every five weeks skips one cycle, then books somewhere closer to work. Nobody notices for months.
WhatsApp for salons, from first booking to fifth visit
Ready-made flows with templates written for salons, barbershops and spas. Connect your booking tool, adjust the wording, publish.
Booking confirmations & reminders
Confirmation the moment a client books, with stylist, price and cancellation policy. The day before, a reminder with one-tap Confirm and Reschedule; two hours out, a quick heads-up.
Waitlist offers for canceled slots
A cancellation goes to the next name on your waitlist: your booking tool or a Zap chooses who, Recoverly sends the one-tap offer, and the answer lands in your inbox.
Rebooking nudge when a client is due
Every service has a rhythm: about 5 weeks for a cut, 3 for gel nails, 8 for color. When your booking tool or a scheduled Zap flags a client as due, Recoverly sends a one-tap rebook message.
Review requests after the visit
Three hours after the appointment, while the result still looks its best, ask for a Google review with a direct link. One ask per visit, never to anyone who opted out.
Slow-day promotions
Tuesday afternoons empty? Schedule a same-day offer for 09:00 to clients who opted in to promotions. STOP removes a client for good.
AI answers on prices and services
Prices, service lengths, gift cards and “do you do balayage?” answered instantly from your price list and FAQs, in the client's language, with handover to the front desk when needed.
The salon appointment reminder routine, start to finish
A reminder 24 hours before cuts no-shows by about half. The rest of the routine turns cancellations into bookings, and one visit into the next. It takes about ten minutes in appointments, and quiet hours keep messages out of your clients' evenings.
- At booking. Stylist, price and cancellation policy, in writing.
- 24 hours before. Confirm or Reschedule. A slot moved a day out can still be sold.
- On cancellation. The slot goes to the next client on the waitlist.
- 3 hours after. A review request with a direct Google link.
- When they're due. A rebooking nudge, only if nothing is booked yet.
Live this week
Connect the salon's number
Link the number in your Instagram bio in about two minutes. The salon phone keeps its WhatsApp app and chat history.
Connect your booking tool
Calendly, Cal.com, or any booking app that can fire a webhook or talk to Zapier. Client, stylist, service and time drop into every message.
Load your price list and publish
Add services, prices and policies for the AI, pick templates, set quiet hours and switch the flows on.
Messages that get replies
Use them as-is or edit the copy; Recoverly submits templates to Meta for approval.
WhatsApp for salons & spas, asked and answered
Confirmed today. Rebooked in five weeks.
Connect your salon's WhatsApp number, switch on reminders and rebooking nudges, and let clients manage appointments in one tap.