Fewer empty tables, more direct orders
Recoverly runs WhatsApp for restaurants, cafes and cloud kitchens from the number on your menu: reservation confirmations and reminders, updates on direct orders, daily specials for diners who opted in, and a review ask the morning after. An AI assistant answers menu, allergen and parking questions, so the phone stops ringing mid-service.
Where restaurants lose covers and margin
The food is rarely the problem. Empty tables, ringing phones and the middlemen between you and your regulars are.
Tables held for no-shows
A four-top that never shows on a Friday is revenue you can't make back, and calling every booking pulls a host off the door.
The phone rings mid-service
Is there parking? Is the pasta gluten-free? Are you open Monday? Every call during service takes someone away from a table.
Delivery apps between you and regulars
Platforms take a cut of every order and share little about who ordered. Your best customers order weekly, and you don't have their number.
WhatsApp for restaurants, from booking to the morning after
Six ready-made flows. Connect your reservation or ordering system, edit the wording, publish.
Reservation confirmations & reminders
Confirmation the moment a table is booked, with party size and your large-group policy. A reminder 24 hours before (4 hours for same-day bookings) with Confirm and Change buttons.
Direct order confirmations
Orders from your website or ordering tool trigger an instant confirmation with items, total and pickup or delivery time. Orders placed by chat land in the inbox for staff.
Ready and out-for-delivery updates
When your ordering system or POS sends a status change by webhook or Zapier, the guest gets the matching update. Fewer “where's my food?” calls and cold bags at the counter.
Daily specials to opted-in diners
Today's special, a new tasting menu or a rainy-Tuesday deal, scheduled for 11:00 and sent only to diners who opted in.
Review requests the morning after
A thank-you after the meal with a direct link to your Google profile. Quiet hours hold it overnight, so it lands mid-morning, never during service.
AI answers on menu, hours and parking
Answers from your menu, hours, parking notes and allergen information, in the guest's language. Severe allergies, large groups and complaints go to your team.
The WhatsApp reservation reminder routine for a full Friday
No-shows cluster on the busiest nights, when an empty table hurts most. This routine confirms bookings in writing, reminds guests at the right moment and gives the host an early call list. Set it up once in appointments.
- At booking. Party size, time and your policy for groups of 6+.
- 24 hours before. Confirm or Change buttons; same-day bookings get it 4 hours ahead.
- No reply by mid-afternoon. Labeled for the host to call before service.
- The morning after. A thank-you and Google review link, held by quiet hours until 11:00.
- Once a week. One specials message to opted-in regulars, no more.
Live this week
Connect the number on your menus
Connecting through Meta's Embedded Signup is a two-minute job. The host-stand phone keeps working, chats included.
Connect reservations and ordering
Your reservation system, website form or ordering tool connects by webhook or Zapier, and guest name, party size, time and order details fill each message.
Load the menu, then publish
Give the AI your menu, allergen notes, hours and parking, set quiet hours around service, and switch the flows on.
Messages that get replies
Use them as-is or edit the copy; Recoverly submits templates to Meta for approval.
WhatsApp for restaurants, asked and answered
Also built for
Fill the tables you already booked.
Connect your restaurant's WhatsApp number, switch on reservation reminders and order updates, and keep your regulars close.