Catch customers at peak happiness
The best moment to ask for a review is right after the parcel lands — and the best place is the app they'll actually open. Merchants see about 5× more reviews than email asks.
After delivery, not after they've forgotten
Trigger the ask off the carrier's delivery scan (with fulfillment as a fallback) or off fulfillment itself, then wait the number of days you choose — one for impulse buys, fourteen for products that need living with.
- Delivery-triggered. Uses the real delivered event where your carrier provides one.
- Your delay. 1, 2, 3, 5, 7, 10, or 14 days after — default 3.
- Scoped to products. Only ask about the products you want reviews for — collections work too.
Send them wherever your reviews live
Point the review button at the product's own page, or at any custom URL — your Judge.me or Loox review form, your Google Business profile, wherever stars matter most to you.
- Product link mode. Links to the product page of what they actually bought.
- Custom link mode. Any URL — Judge.me, Loox, Google reviews, Trustpilot.
- Five ask styles. One-tap stars, friendly ask, photo review ask, help-other-shoppers, honest feedback.
Built the way you'd build it
Proven messages, ready on day one
Use them as-is, tweak the copy, or write your own with named variables — see our full template library. Recoverly handles Meta's template approval for you.
Good questions
Works even better together
Your happiest customers are one tap from five stars.
The review ask takes about 2 minutes to set up.