Campaigns Broadcasts to opted-in audiences on the official API

WhatsApp broadcasts without the 256-contact limit

The WhatsApp Business app caps broadcast lists at 256 contacts and only reaches people who saved your number. Recoverly sends WhatsApp broadcast campaigns through Meta's official API instead: to your whole opted-in list, with approved templates, scheduled sends, paced delivery that protects your quality rating, and orders tracked back to the campaign that earned them.

Opt-in enforced on every send Templates approved in-app Campaigns on Lite, no caps
Campaign · Autumn restock
Audience
Repeat buyers · opted in only
2,316 recipients
Left out
No WhatsApp opt-in, or replied STOP
418 skipped
Template
New arrival · EN · approved by Meta
approved
Schedule
Thursday 10:00 · delivered in waves
scheduled
Quality rating
Green · checked on every send
healthy
Meta Tech Provider Built for Shopify★★★★★ 5.0 on the Shopify App Store 8 languages
256
contacts: the most a WhatsApp Business app broadcast list can hold
98%
read rate for WhatsApp, versus roughly one email in five opened
1
message per person per campaign, even if you publish it twice
$0
Recoverly fees per message; Meta bills its template fees at cost
Definition

What is a WhatsApp broadcast?

A WhatsApp broadcast is one message sent to many people at once, with each person receiving it as a private chat rather than in a group. Businesses use broadcasts for launches, sales, restocks, event invitations and short newsletters, because a WhatsApp message tends to be read within minutes while an email waits its turn.

There are two legitimate ways to send one. The WhatsApp Business app offers broadcast lists, capped at 256 contacts each, and a message only arrives for people who have your number saved in their phone. The WhatsApp Business Platform turns broadcasts into campaigns: a template approved by Meta, sent to an audience of opted-in contacts, with no list cap, delivery receipts and a way to unsubscribe.

The third way, sold as “bulk WhatsApp sender” software, drives WhatsApp Web or a modified app to blast numbers that never opted in. It breaks WhatsApp's terms and usually ends with a banned number. Recoverly sends campaigns only through the official API.

What a campaign can announce
  • Launches and drops new collections, menus, courses or listings.
  • Sales and offers flash sales, seasonal promotions, VIP early access.
  • Restocks the item people kept asking about is back.
  • Events open houses, workshops, tastings and webinars.
  • Newsletters a short monthly note with one clear link.
  • Win-back a reason for past customers to return.
Campaigns

WhatsApp broadcast software with guardrails built in

Audiences that respect consent, templates Meta has approved, delivery that protects your number, and results counted in orders.

Audiences

Choose who hears from you, never who didn't ask

Build each WhatsApp campaign from live audiences instead of pasted spreadsheets. Before anything sends, the audience is narrowed to contacts with a recorded opt-in, and you see the exact recipient count.

  • Everyone opted in. Your full marketing list, grown through the widget, popup, checkout box and forms.
  • Recent customers. People who bought within a window you pick, from 30 days up to a full year.
  • Repeat buyers. Customers with two or more orders, usually your most responsive group.
  • Abandoned checkouts and tags. Shoppers who left a checkout in the last 90 days, or contacts carrying a tag you set.
See campaign audiences →
Audience · who gets this
Recent customers
Bought in the last 90 days
3,104
Opted in to WhatsApp
Consent source recorded per contact
2,211
Replied STOP
Suppressed for good
37 removed
Will receive
Shown before you confirm
2,174
Templates and scheduling

Approved templates, sent when people are awake

Any business-initiated broadcast needs a template Meta has approved. Recoverly includes campaign templates you can edit, submits your own for approval inside the app, and lets you send now or set a time in your own timezone.

  • Six ready campaigns. Flash sale, new arrival, restock and seasonal sale, plus a discount code drop and VIP early access.
  • Your own copy. Write a template inline with the customer's name and a button that opens the offer.
  • Eight languages. Write templates in any of them, including right-to-left Arabic.
  • Scheduled sends. Pick the moment, or send as soon as the template is approved.
Browse campaign templates →
Delivery

WhatsApp broadcast delivery that protects your number

Meta scores every business number on how recipients react. Blasting thousands of messages in one go, or sending the same one twice, is how ratings fall. Recoverly queues each campaign in staggered waves, sends every person the campaign once, and holds back if your rating turns red.

  • Staggered waves. Large audiences go out in measured batches, never all at once.
  • One send per person. Publishing again only retries the recipients that failed.
  • Quality gate. If Meta rates your number red, campaigns pause until it recovers.
  • STOP is final. A STOP reply removes someone from every future campaign, automation and AI reply.
How Recoverly protects your number →
Sending · Autumn restock
Queued in waves
2,174 recipients · paced to protect your rating
sending
Delivered so far
1,236 · receipts straight from Meta
97%
Duplicate sends
One per person, even after a re-publish
0
Quality rating
Green · rechecked before each message
healthy
Results and cost

Know what each campaign cost and what it earned

Every campaign reports sent, delivered and read from Meta's own receipts, and orders that follow are attributed back to it. Replies open conversations in the shared inbox, where your team or the AI can answer at no charge from Meta.

  • Receipts from Meta. Delivered and read counts per campaign, not estimates.
  • Orders attributed. Revenue that follows a campaign is tracked back to it in analytics.
  • Meta fees at cost. Marketing templates are billed by Meta per delivered message at your recipients' country rate. Recoverly adds no markup.
  • Free replies. Answering a customer who wrote back in the last 24 hours costs nothing.
What each campaign message costs →
Campaign report · Autumn restock
Delivered
2,131 of 2,174
98%
Read
1,977 people
93%
Replies
164 conversations · answered in the inbox
inbox
Orders after this campaign
88 attributed · in analytics
tracked
Compare

API campaigns vs broadcast lists vs bulk senders

Three ways to send one WhatsApp message to many people. The WhatsApp broadcast list limit is only the first of the differences.

Recoverly (official API)WhatsApp Business app listsUnofficial bulk senders
Recipients per sendUp to 256 per listWhatever you paste in, until the number is blocked
Who receives itOnly people who saved your numberAnyone, including people who never agreed
Allowed by WhatsAppYes, within the app's limitsNo, it breaks WhatsApp's terms
Scheduling and pacingManual, sent immediatelyFast blasts that trip spam detection
Templates and buttonsPlain messages and media, no buttonsPlain messages
MeasurementRead ticks per recipientUnreliable or none

Meta raises a number's daily messaging limit as the business gets verified and keeps a healthy quality rating. Details as of September 2026.

How it works

Live in minutes

01

Grow an opted-in list

Switch on the free widget and popup, add the consent box at checkout, or import contacts along with their consent status.

02

Build the campaign

Choose an audience, pick or write a template, and send it to Meta for approval without leaving the app.

03

Schedule and measure

Pick a time, let delivery pace itself, then follow reads, replies and orders as they come in.

FAQ

Good questions

Yes, through the WhatsApp Business Platform, to people who agreed to hear from you, using templates Meta has approved. Privacy laws such as GDPR apply just as they do to email. What breaks WhatsApp's rules is using the app, or software that automates it, to mass-message people who never opted in.
In the WhatsApp Business app, 256 per broadcast list, and the message only lands with contacts who have your number saved. On the API there's no list cap. Instead, Meta limits how many different people a business can message first in a rolling 24 hours. That limit starts low for new accounts and rises in steps, up to unlimited, as you verify your business and keep your quality rating healthy.
Usually for one of three reasons: messages sent through unofficial tools, messages to people who never opted in, or recipients blocking and reporting the number. Meta tracks those signals in your quality rating. Recoverly sends only through the official API and only to opted-in contacts, paces large campaigns, and pauses if your rating turns red.
Meta charges per delivered marketing message, and the rate depends on the recipient's country: about a cent in India, several times that in Western Europe or the US. Recoverly adds nothing on top, and campaigns come with the $19 Lite plan, uncapped. Undelivered messages aren't billed, and once a customer replies, your answers for the next 24 hours are free. Full breakdown in the WhatsApp API pricing guide.
Yes, for marketing. Opt-ins come from the chat widget, popups, the consent box at checkout, restock signups and lead forms, and Recoverly stores the source of each one. Campaign audiences are always narrowed to that list, and a STOP reply removes someone permanently.
For most audiences, one or two marketing messages per contact per month is a safe rhythm; small, engaged segments such as repeat buyers can take more. Meta also limits how many marketing messages a person receives from businesses overall, so over-sending can simply go undelivered. If blocks rise, send less and segment more.
Yes, as a marketing template to your opted-in list. Keep it short: one headline, two or three lines, an image and one button. Long, link-heavy messages get fewer taps and more blocks than a focused note.
As of September 2026, Meta is not delivering marketing template messages to phone numbers with the United States country code (a pause Meta announced in 2025); utility, authentication and service messages to US numbers are unaffected, and marketing messages to every other country work normally.

Broadcast to your whole list, the official way.

Campaigns, smart audiences and paced delivery come with Lite at $19 a month. Start free today and grow your opted-in list first.

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