vsGThe Gallabox alternative with monthly plans and no user caps
Gallabox is a WhatsApp Business API platform with a shared inbox, chatbot flows, broadcasts and AI agents, sold on quarterly or yearly plans with user caps and a markup on Meta's fees. Recoverly covers WhatsApp for small and mid-sized businesses on flat monthly plans at $19 or $49, with no seats, Meta's fees at cost, and coexistence with the WhatsApp Business app.
Facts checked against Gallabox's public website on September 29, 2026. Gallabox is a trademark of its owner; Recoverly is not affiliated. Spotted something outdated? Tell us.
Why teams move from Gallabox to Recoverly
Billed monthly, not quarterly
Recoverly is $19 or $49 a month for the whole team. Gallabox Basic is listed at $150/month billed quarterly (₹2,999/month in India) on the Gallabox pricing page, Sep 2026, and yearly billing is the only other option.
No user caps
Gallabox Basic is capped at 3 users, and Essential ($331/month billed quarterly) includes 6 before extra users at $18 each per month. Recoverly does not price by seat.
Meta's fees at cost
Gallabox's pricing FAQ says WhatsApp conversation fees appear on your invoice with its markup. With Recoverly, Meta bills its own fees at its own rates, and Recoverly adds nothing per message.
Recoverly vs Gallabox
Checked against Gallabox's public pricing page and help docs on September 29, 2026. Prices are Gallabox's USD list prices unless noted. Check both sites before deciding.
| What matters | Recoverly | Gallabox |
|---|---|---|
| Pricing model | Flat: Free, Lite $19/mo, Pro $49/mo | Basic $150/mo, Essential $331/mo, Advanced $632/mo billed quarterly (₹2,999, ₹6,999 and ₹16,999 in India); Enterprise custom |
| Billing term | Monthly, cancel anytime | Quarterly or yearly; no monthly option listed |
| Users | No per-user pricing | Basic capped at 3 users; Essential includes 6, Advanced 10; extra users $18 to $24/mo each |
| Meta's WhatsApp fees | Billed by Meta at cost; no Recoverly markup | Billed on your Gallabox invoice with Gallabox's markup, per its pricing FAQ |
| Free plan | Yes, forever (chat widget) | No free plan; 7-day trial with 500 AI credits |
| Keep the WhatsApp Business app on the same number | Yes, coexistence is the default connection | Supported on all plans; Gallabox support has to enable it before setup |
| AI | AI chatbot included from Lite, with no credit meter | AI credits on every plan (500 to 8,000/mo); WhatsApp AI agents from Essential |
| Channels | WhatsApp, Instagram DMs and comments, web chat; AI voice on Advanced | |
| Extra WhatsApp numbers | One number per workspace | Add-on numbers from Essential at $20/mo each (up to 3, or 10 on Advanced) |
| Shopify | Built for Shopify app, 5.0★, with ready-made cart, COD, shipping and review flows | Shopify integration with cart abandonment, order update and COD confirmation workflows |
| Security and enterprise | Official Meta Tech Provider; no SSO yet | SOC 2 Type II; SSO/SAML, IP whitelisting and data residency on Enterprise |
Gallabox prices are listed on gallabox.com/pricing (Sep 2026) in rupees, dollars and dirhams; yearly billing lowers them, to $112/month for Basic. Coexistence and Shopify details come from Gallabox's public docs. Meta's message fees apply with every provider.
Who Gallabox is right for
Gallabox suits sales and support teams that work leads across more than one channel. One workspace covers WhatsApp, Instagram DMs and comments, and a website chat widget, and the Advanced plan adds AI voice agents for inbound calls on WhatsApp and your phone line. It has a deeper CRM catalog than Recoverly, with Zoho, LeadSquared, HubSpot, Pipedrive and Salesforce, plus drip sequences and click-to-WhatsApp ad attribution from Essential. Growing teams can add extra WhatsApp numbers, and larger companies get SOC 2 Type II, SSO/SAML, IP whitelisting and data residency on Enterprise. If your team lives in a CRM, needs several channels, and is comfortable paying by the quarter, Gallabox is a strong choice.
Who switches to Recoverly
Small and mid-sized businesses whose customers are on WhatsApp and who want automations live this week without a quarterly commitment. Owners who do not want a user cap deciding who can answer customers. Shopify stores that want cart recovery, COD confirmation and shipping updates as ready-made flows. Businesses that would rather pay Meta's rates directly than through a provider's invoice.
- Monthly billing: Lite at $19/mo covers every automation, the AI chatbot, the shared inbox and campaigns; Pro at $49/mo adds integrations.
- No per-message markup: Meta bills its own fees at its own rates.
- Coexistence by default: keep the WhatsApp Business app on the number you connect, with your chat history imported.
- A free plan: the WhatsApp chat widget and opt-in capture, free forever.
What you give up
Recoverly is WhatsApp only. There is no Instagram inbox, website live chat or voice agent, and each workspace connects one WhatsApp number. It has no SSO or data residency options yet, and CRM connections run through Zapier, Klaviyo, Shopify Flow and webhooks rather than native Zoho or Salesforce sync. If you need those today, Gallabox is the better fit. If WhatsApp is the channel that matters and you want a predictable monthly bill, Recoverly is the simpler path.
How to move from Gallabox without losing a conversation
Recreate your templates
Copy the text of your approved Gallabox templates into Recoverly and submit them to Meta from inside the app, or start from Recoverly's ready-made templates in 8 languages.
Move your number
Disconnect the number in Gallabox first. A coexistence number is still in your WhatsApp Business app and links to Recoverly with a QR code; an API-only number has to be released from Gallabox's WhatsApp Business Account before you connect it through Meta's Embedded Signup.
Switch on ready-made flows
Replace your Gallabox Shopify workflows with Recoverly's cart recovery, order confirmation, shipping update and COD automations, or build lead and booking flows in the automation builder. Each ready-made flow takes a few minutes.
Gallabox alternative: your questions
Switch from Gallabox without a quarterly commitment.
Monthly plans, no user caps, Meta's fees at cost. Connect your number and run your first automation today.